Shipping Policy
Shipping Policy
Last updated: November 10, 2026
This policy applies to orders shipped within the United States.
Shipping cost
Standard Shipping is free.
Processing and transit
Orders are normally processed within 1–2 business days. After shipment, Standard Shipping normally takes 4–6 business days. Weekends and United States federal holidays are not business days. These timeframes are estimates and are not a guarantee of delivery on a specific date.
Tracking
When an order ships, tracking information is sent to the email address used for the order.
Address changes
If a shipping address is incorrect, contact us as soon as possible. We will try to update an order before shipment. Once an order has shipped, an address change cannot be guaranteed.
Delays, loss, damage, and misdelivery
Carrier delays can occur. If tracking does not update, a package appears lost, an item arrives damaged, or delivery information appears incorrect, contact us with the order number and available photographs or tracking details. We will review the issue with the carrier and explain the next available step.
Contact
MyTopicals
Email: Support@mytoppical.com
Phone: (629) 465-1031
Address: 2974 N 13th St, Kansas City, KS 66104, United States